Claim Unpaid Dividends and Physical Shares in India: Step-by-Step Process
Under Indian corporate law, unclaimed dividends and physical shares transferred to the Investor Education and Protection Fund (IEPF) after seven years can be recovered by rightful owners, including shareholders, legal heirs, or nominees, by following the prescribed IEPF claim process.
Understanding Unclaimed Dividends and Shares Transfer to IEPF
Unclaimed dividends occur when shareholders fail to encash dividend warrants due to outdated addresses, inactive accounts, or oversight. As per Section 124(6) of the Companies Act, 2013, if dividends remain unclaimed for seven consecutive years, companies must transfer them to the IEPF, managed by the Ministry of Corporate Affairs. Similarly, the underlying shares are also transferred to IEPF after this period to protect investor interests.
Importantly, ownership rights are not lost. Shareholders retain the ability to reclaim both dividends and shares at any time by submitting Form IEPF-5. This process ensures funds and assets are safeguarded rather than forfeited. Large listed companies hold crores in unclaimed amounts, often from unreachable shareholders who may not realize their entitlements.
Legal heirs, successors, or nominees of deceased shareholders are also eligible, making IEPF recovery accessible even in inheritance scenarios. Checking unclaimed amounts starts with reviewing company records, stockbroker statements, or the IEPF consolidated database using PAN, folio number, or demat details.
Eligibility Criteria for Claiming from IEPF
To initiate a claim, confirm eligibility as the original shareholder or authorized representative. Key criteria include:
- Proof of ownership via share certificates (physical), demat transaction statements, or dividend warrants.
- For legal heirs: Succession certificates, will, or probate documents establishing entitlement.
- Valid identity proofs like PAN, Aadhaar (for Indians), passport for NRIs/foreigners.
- Active demat account for share transfers; bank details for dividend refunds.
NRIs can claim seamlessly with cross-border documentation support. Even physical shares can be recovered and dematerialized post-claim. Services like those from recovery experts can assist complex cases, such as mergers or lost records, typically resolving in 4-6 months.
Step-by-Step Process to Claim Unpaid Dividends and Physical Shares
The IEPF claim process is streamlined via online portals but requires physical document submission. Follow these steps meticulously:
Step 1: Verify Unclaimed Assets
Search IEPF website (iepf.gov.in) or MCA portal using PAN, name, or folio. Cross-check company IEPF records and broker statements for ‘unclaimed’ or ‘failed’ statuses.
Step 2: Register and Log in to MCA Portal
Visit iepf.gov.in, register, then log into MCA (mca.gov.in) via ‘Upload eForms’ for IEPF-5 access.
Step 3: Fill and Submit IEPF-5 Form Online
Enter details: PAN, folio/demat ID, name, cancelled cheque. Attach scanned documents: PAN, Aadhaar, share proofs, indemnity bond (original on stamp paper for physical submission later).
Step 4: Obtain SRN and Send Physical Documents
Post-submission, get SRN. Print IEPF-5, indemnity bond, share certificates (originals for physical), and proofs. Dispatch to company’s Nodal Officer (contact details on MCA/IEPF site).
Step 5: Company Verification and IEPF Approval
Company verifies, files report to IEPF. Track via SRN on portal. Upon approval, dividends credit to bank; shares transfer to demat account. Respond promptly to queries.
Common pitfalls: Incomplete documents or wrong Nodal Officer delay claims. For physical shares, dematerialization follows recovery. Professional assistance expedites multi-company or NRI claims.
Key Tips and Common Challenges in IEPF Recovery
Proactive checks prevent transfers—update KYC with companies. Post-recovery, demat physical shares for liquidity. Challenges like deceased claims require legal proofs; engage experts if overwhelmed. IEPF ensures transparency, with no fees to claimants beyond nominal costs.
By acting promptly, investors reclaim rightful assets, underscoring IEPF’s role in investor protection. Start today to avoid permanent dormancy.

